By Jun Ramirez
The Bureau of Internal Revenue (BIR) has instructed front liners to stop asking taxpayers for supporting and additional documents not mentioned in the agency’s revised Citizens Charter and existing regulations to facilitate release of clearances like electronic Certificate Authorizing Registration (eCAR).
BIR Commissioner Caesar Dulay issued the verbal directive when he met recently 22 regional directors and 124 district officers to review the 2019 collection performance and initiate new strategies enabling the bureau to hit the P2.5 trillion target for the year.
Revenue officials who declined to be named said Dulay came out with the strict instruction after the agency received complaints about the practice of some examiners of asking taxpayers to produce unnecessary papers, thus delaying the release of tax clearances.
“There are still stubborn examiners who are not following even simple instructions,” a revenue regional director shared.
Insiders said Dulay, since he assumed the top BIR post, has been cutting red tape even reducing the number of documents for the sale and transfer of property titles, registration of new businesses, printing of invoices/receipts and other clearances.
This was in compliance with Republic Act 11032, Ease of Doing Business Law.
Section 22 of the law imposes stiff penalties for revenue officials and other government workers not rendering service within a prescribed time.
The penalties range from six months suspension for first offense to permanent disqualification and forfeiture of retirement benefits for the subsequent violation.
The offender could also face criminal charges and if found guilty, may be jailed for up to six years and fined P2 million.