By Erma Edera
The Presidential Anti-corruption Commission (PACC) has launched the Katarungan Desk in the City of Manila on Thursday to serve as a one-stop-shop grievance agency for the public against abusive incumbent government officials.
According to Commissioner Greco Belgica, the Katarungan Desk aims to curb corruption by enticing the public to send their complaints to the PACC or concerned government agencies.
The commissioner said they have been receiving complaints, majority of which are local government issues.
To file a complaint, fill up “dulugan” forms and drop these in boxes that will be placed on several village halls and stations of the Light Rail Transits 1 and 2, Philippine National Railways, and other government offices in Manila.
The said forms, then, will be collected by PACC staffers. Policemen and other government employees will man the desk and provide guidance to complaining individuals.
Belgica said the complaint or report they will receive will be treated with confidentiality and will undergo verification and investigation before being submitted to the Office of the President for appropriate action.
Vice Mayor Shiela “Honey” Lacuna-Pangan and Belgica formally signed the memorandum of agreement and led the ribbon cutting for the Katarungan Desk at the Manila City Hall on Thursday, Nov. 21.