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BOC taps into organizational assessment system as part of reform program

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By Betheena Unite

The Bureau of Customs has enrolled itself in a system that will facilitate its organizational assessment in a bid to gain the trust of its stakeholders.

Bureau of Customs (MANILA BULLETIN)

Bureau of Customs (MANILA BULLETIN)

The maturity of the bureau’s strategic readiness and governance mechanisms will be evaluated through an online survey, a series of interviews and a focused group discussion using the parameters of the Performance Government System (PGS) of the Institute for Solidarity in Asia (ISA), a non-profit organization that works on transforming the public sector.

According to the agency, the organizational assessment “intends to provide baseline data for the organization as it progresses along the next stages of the PGS Pathway”, a platform for designing, executing, monitoring and sustaining strategy.

“Working towards facilitating the ease of doing business at all ports, the Bureau of Customs enrolled itself to ISA’s PGS in order to help gain the trust of the organization’s stakeholders,” Customs Commissioner Rey Leonardo Guerrero said in a statement.

“The bureau’s enrollment to the PGS is part of the agency’s programs on good governance and anti-graft and corruption,” Guerrero added.

The Customs chief stressed that “the current leadership aims to impress within BOC officials and personnel that the Bureau is serious in its agenda to reform the institution and it will not tolerate any form of corruption. On the other hand, credit should be given to those that would live up to the bureau’s moral standards, thus promoting a more productive environment.”

Various reforms in the bureau’s systems and processes had been implemented in order to improve efficiency, promote transparency and remove opportunities to commit graft.

Meanwhile, the bureau conducted a three-day Strategic Positioning and Road-mapping, Cascading and other working sessions last month as part of the PGS in order to integrate the agency’s existing plans with its 10-point priority program for 2019.

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