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DFA launches ‘OFW Help’ on Facebook


By Noreen Jazul

The Department of Foreign Affairs (DFA) launched on Monday an emergency help page called “OFW Help” on Facebook for Overseas Filipino Workers (OFWs).



“OFW Help” aims to protect the rights of OFWs and promote their welfare.

The DFA underscored that the page is “primarily for emergency purposes only and not for labor claims.”

In its Frequently Asked Questions (FAQ) note, it was stated that the page will specifically address urgent concerns of undocumented or irregular workers who are not members of the Overseas Workers Welfare Administration (OWWA).

All concerns sent to OWF Help will be processed by the Office of the Undersecretary for Migrant Workers’ Affairs (OUMWA) who manages the page.

From the OUMWA, concerns will be forwarded to the nearest Foreign Service Post or Philippine Embassy/Consulate where the Filipino worker is designated.

The embassies and consulates will do groundwork with authorities of the host government and the OFW’s employer.

The OUMWA will report on the progress of the case to the nearest relative of the OFW.

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