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CAAP apologized to all air passengers after the computer glitch

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By Ariel Fernandez 

Civil Aviation Authority of The Philippines (CAAP) apologized to all affected airlines passengers after 81 flights both domestic and international are delayed due to a malfunction of a computer system of the Air Traffic Management Center (ATMC).

CAAP spokesman Eric Apolonio said, the safety of passengers is the priority of the agency and it is better to secure the aircrafts on the ground to avoid any airborne accident.

The incident required contingency standard procedures which require the spacing out of flight sequences to safely control of air traffic flow throughout the period when the computer system was down.

CAAP advised all airlines, as well as relevant authorities who are now addressing the issue, of the situation. An investigation is likewise ongoing to determine the cause of the incident. Updates will be provided once available.

“We assure the riding public of our continued commitment to their safety and convenience and above all the safety of our flights”, Apolonio said.

According to transition manager Atty. Antonio Gonzales, the ATMC operations went back to normal after the computer glitch was resolved in about thirty minutes. Air traffic spacing eased up gradually until reverting to the usual spacing of 20 arrivals per hour or 40 movements per hour.

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