By Erma Edera
The National Parks Development Committee (NPDC) was awarded the ISO 9001:2015 certification through the Worldwide Quality Assurance (WQA) Philippines, an accredited certification body of the International Organization for Standardization (ISO).
NPDC Executive Director Penelope Belmonte said the award came as a significant step toward realizing the agency’s vision of institutionalizing its processes and to further ensure quality standards.
“These services are delivered by employees who are nationalistic, experts in their field, skilled and friendly through a conducive, automated, and well-equipped working environment,” she said.
According to Belmonte, the new certification will serve as an inspiration for the NPDC to better deliver its mandate to develop, preserve, and manage Rizal Park, Paco Park, and other urban or open parks.
“We will continue the way of nurturing and maintaining world-class parks; promoting Filipino family values and patriotism to national heritage, arts and culture; developing and preserving peaceful, secure and safe parks; and creating an enriching and satisfying experience for the general public,” she said.
“Moreover, the NPDC has put in place a clear and well-crafted quality policy which will now serve as inspiration and motivation for its employees and the agency,” Belmonte added.
The NPDC, she said, is also committed to continuously improve the effectiveness of its Quality Management System in adherence to the principles of good governance.
The NPDC is a government agency tasked to oversee national parks in the Philippines. It was established on January 14, 1963 by Executive Order 30 primarily for the purpose of developing and maintaining national parks.
Meanwhile, ISO develops the standards in order to certify businesses or organizations, defining the criteria for meeting a number of quality management principles. It helps businesses and organizations be more efficient and improve customer satisfaction.