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La Union’s 911 hotline project


By Erwin Beleo


San Fernando City, La Union – The provincial government of La Union, headed by Governor Francisco Emmanuel ‘Pacoy’ Ortega III, together with representatives from the Department of the Interior and Local Government, the Philippine Long Distance Telephone Company and Smart Communications recently signed a memorandum of agreement (MOA) on the Provincial Incidence Response Management (PIRM) 911 emergency hotline project.

“We will establish the 911emergency hotline in La Union in partnership with DILG and PLDT. We will set up a command center at the capitol to receive calls and from there we will immediately send responders to emergencies,” Ortega said.

Ortega said PLDT will conduct an orientation for operators of the command center, particularly those who will be receiving calls.

The center will be under the supervision of the Provincial Disaster Risk Reduction and Management Office.

“Eventually, when we already have trained personnel, we will cascade this down to the municipalities and the barangays. The public will be informed properly about the system,” Ortega said.

Ortega called on the public to patronize seriously the project and not to make prank calls which will disrupt the operation of the center.

“All incoming calls will be verified because there is ‘caller identification’ in the system where we can trace the caller. I would like to appeal to the public that this matter is not a joke. This is very important because it’s about saving lives,” Ortega added.

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